The GW Medical Faculty Associates Office of Patient Experience is here to help ensure that your experience at the MFA is a good one. If you or a family member have a question or concern about your care or experience, please let us know. We suggest you first discuss your concerns with the department staff, department manager or your doctor. If your concern remains unresolved, the Patient Experience staff are available to help you reach a resolution or provide more information.
Feedback
If you would like to submit a complaint, compliment or other feedback, complete our online feedback form.
Patient Experience
Phone: 202-677-6620
Fax: 202-741-3129
Email: patientexperience@mfa.gwu.edu
Mailing Address:
Attn: Patient Experience Office
The GW Medical Faculty Associates
2150 Pennsylvania Ave, NW
Washington, DC 20037
We want to hear from you! Share your experience on our Online Feedback Form.
Billing Resolution and Feedback
For feedback regarding your billing experience with The GW Medical Faculty Associates, please contact us:
Email: billingresolution@mfa.gwu.edu
Phone: 202-741-2570
Phone hours: Monday - Friday, 9:00 am - 5:00 pm